Question 1

Do I need prior sales experience?

Accepted Answer

No. Your onboarding assessment measures where you're starting from, and your training path adapts to it. Beginners start with fundamentals; experienced salespeople move faster through what they already know.

Question 2

How long does the program take?

Accepted Answer

Most students who train 5–8 hours per week finish the curriculum in 10–14 weeks. You go at your own pace — there are no live classes or deadlines, apart from waiting periods between exam retakes.

Question 3

How long do I have access?

Accepted Answer

12 months from enrollment. Your progress, reports and certificate history stay attached to your account for the full period. Your certificate and its verification page remain valid after your access ends.

Question 4

Is this a job placement program?

Accepted Answer

No. You are buying sales education. Certified graduates may apply to the Closedy closer network. Every application is reviewed by our team, and acceptance, assignments and earnings are never guaranteed. Network opportunities depend on real business demand.

Question 5

Will I earn money after the program?

Accepted Answer

We don't make income claims. Results depend on your effort, skills, the offers you sell and market conditions. The academy is designed to build skills that stand on their own, whether or not you join our network.

Question 6

What is the refund policy?

Accepted Answer

See our Refund Policy for the full terms. In short: [refund window and conditions to be finalized with counsel].

Question 7

Can I pay in installments?

Accepted Answer

[Depends on the payment provider configuration. If available, installment options are shown at checkout.]

Question 8

How do the AI simulations work?

Accepted Answer

You talk out loud, in your browser, with an AI-generated prospect. Each prospect has a background, needs, objections and a realistic decision process. They don't automatically agree to buy. After the call, you get a scored report with moments from your own conversation.

Question 9

Do I need special equipment?

Accepted Answer

A computer with a microphone and a recent version of Chrome, Edge, Safari or Firefox. Headphones give the best results.

Question 10

What is a simulation credit?

Accepted Answer

One credit = one practice call of up to 15 minutes. You get 30 with your enrollment. If a call fails for a technical reason, the credit is returned automatically. Calls under 2 minutes aren't scored, and their credit is also returned.

Question 11

What happens when I run out of credits?

Accepted Answer

Lessons, exercises, quizzes and the AI tutor remain available. Your final voice assessment has its own reserved attempt, so you can always finish certification.

Question 12

Is my voice recorded?

Accepted Answer

We store a text transcript of each call to generate your report. Audio recordings are not retained by default. You'll be told you're speaking with an AI before each call. See our AI & Recording Notice.

Question 13

How accurate is the AI score?

Accepted Answer

Scores follow a documented rubric and are tested against calls graded by experts. They're a training indicator, not a guarantee of professional competence. The prospect's decision to buy or not is reported separately and doesn't affect your skill score. Final certification assessments are human-checked.

Question 14

Is the certificate accredited?

Accepted Answer

No. It's issued by Closedy and certifies that you met Closedy's defined standards. It isn't an accreditation from a government body or external institution. Each certificate has a unique ID and a public verification page.

Question 15

What do I need to get certified?

Accepted Answer

All required modules, module quizzes ≥ 80%, at least 15 practice simulations, the final knowledge exam (≥ 80%) and the final voice assessment (Closer Score ≥ 700 with every skill ≥ 60). Thresholds can be updated; your requirements are always shown on your Certification page.

Question 16

Can I retake the final assessments?

Accepted Answer

Yes, up to 3 attempts, with a 7-day wait between attempts.

Question 17

What happens when I apply to the network?

Accepted Answer

You submit your experience, availability and preferences. Our team reviews your academy results and may ask for an additional assessment. If approved, you become eligible for matching with business clients. Joining is not employment and doesn't guarantee assignments.

Question 18

Is this a freelancer marketplace?

Accepted Answer

No. You contract with Closedy. We source and evaluate closers, onboard them on your offer, manage the pipeline, run quality assurance and report results.

Question 19

How are closers evaluated?

Accepted Answer

Academy results, a final certification assessment, human review and roleplay practice on your actual offer before going live.

Question 20

How do you charge?

Accepted Answer

Depending on the engagement: a percentage of verified collected revenue, a fixed fee per verified sale, or a monthly management fee plus commission. Terms are set in a written service agreement.

Question 21

How is revenue reported?

Accepted Answer

Your portal separates revenue reported by closers, revenue verified by payment confirmation, and revenue actually collected — with refunds and chargebacks shown separately.

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